Question 1

What areas do you service?

Accepted Answer

We are a mobile service based in Brisbane, the Gold Coast and the surrounding areas.

Question 2

How do I book a consultation or service?

Accepted Answer

You can book via our website, social media, or by contacting us directly. A deposit is required to secure your booking.

Question 3

What is your cancellation policy?

Accepted Answer

Deposits for hire services are non-refundable. If you need to reschedule, please contact us as early as possible.

Question 4

Do you provide virtual consultations?

Accepted Answer

Yes, we offer virtual consultations for event planning or decor advice if you’re outside our service area.

Question 5

What happens if something gets damaged during hire?

Accepted Answer

Any issues or damages must be reported within 24 hours. We will work with you to resolve the situation.

FAQ

Frequently asked questions